jeetbuzz Privacy Policy

1 Introduction and Scope

jeetbuzz takes the privacy of its members very seriously. This privacy policy explains what information we collect about you when you use jeetbuzz's website, mobile application, or any of our services, what that information is used for, and how it is kept secure.

This policy applies to all jeetbuzz services — including casino games, sports betting, live casino, and other entertainment sections. If you do not agree with this policy, please refrain from using our services.

To learn more about jeetbuzz, read our company profile and history page.

2 What Information We Collect

jeetbuzz may collect the following types of information:

2.1 Registration Information

When you create an account, we collect the following information:

Full name
Date of birth (for age verification — all services are for members aged 21+)
Email address
Mobile number
Password (stored in encrypted form)
Residential address

2.2 Financial Transaction Information

For deposits and withdrawals, your mobile banking account details (such as your bKash, Nagad, or Rocket number) are collected, and for bank transfers, your bank account information is collected. We never store your full bank card number or PIN.

2.3 Technical Information

While you use our services, certain technical information may be collected automatically, such as:

IP address
Browser type and version
Device operating system
Time and date of site access
Pages visited and navigation patterns
Cookie and session data

2.4 Identity Verification Information

Where identity verification is required under applicable regulations, a copy of your national ID card, passport, or driving licence may be requested. These documents are stored securely and used only for verification purposes.

3 Purpose of Use

jeetbuzz uses the information collected for the following purposes:

Account management: To create, maintain, and secure your account, and to keep the login process safe.
Processing financial transactions: Information is verified in a secure and accurate manner to process deposits and withdrawals.
Customer support: To help resolve your issues via 24/7 live chat and email.
Security and fraud prevention: To detect unauthorised access, suspicious activity, and financial fraud.
Service improvement: To analyse user experience and make the platform more effective.
Legal compliance: To comply with applicable laws and regulations and meet regulatory requirements.
Relevant communications: To send important account-related notifications (and, with your consent, promotional messages).

4 Data Storage and Security

jeetbuzz uses industry-standard technology to protect your information. All data transmitted on the website is secured through SSL (Secure Sockets Layer) encryption. Stored data is also kept in encrypted form to prevent unauthorised access.

Our servers and databases are protected by firewalls and access control systems. Only authorised staff can access your information, and only when needed for specific tasks. They are bound by confidentiality obligations.

4.1 Data Retention Period

We retain your information for as long as your account is active. After an account is closed, certain information may be kept for a specified period due to legal obligations or dispute resolution needs. Once that period ends, the information is securely deleted or anonymised.

4.2 Response to a Data Breach

In the event of a security breach, jeetbuzz will notify affected users as soon as possible and take the necessary steps to minimise any harm.

5 Sharing Information with Third Parties

jeetbuzz never sells or commercially distributes your personal information. However, information may be shared with third parties in the following limited circumstances:

5.1 Payment Processors

The information necessary to complete transactions is shared with bKash, Nagad, Rocket, and bank transfer service providers. These organisations operate under their own privacy policies.

5.2 Technology Partners

Game software providers, security verification services, and cloud hosting providers may receive a limited amount of information — only what is necessary for their specific service.

5.3 Legal Requirements

Information may be disclosed to authorities to comply with court orders, legal investigations, or mandatory regulatory requirements.

5.4 Business Transfers

In the event of a company merger or asset transfer, user information may pass to the relevant party. However, the new party will be required to comply with this privacy policy.

6 Cookies and Tracking Technologies

The jeetbuzz website uses cookies. Cookies are small text files stored in your browser. They help improve site functionality, remember your preferences, and analyse usage patterns.

6.1 Essential Cookies

These cookies are essential for the core functionality of the site — such as keeping your session active, ensuring security, and remembering your login state. Without them, the site will not function properly.

6.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and other personalised choices.

6.3 Analytics Cookies

Anonymous analytics data is collected to understand which parts of the site are used most. This information is used to improve the user experience.

You can control cookies by changing your browser settings. However, disabling essential cookies may limit some site functionality.

7 User Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You may request from jeetbuzz at any time to know what information we have collected about you. This information will be provided to you after the relevant identity verification.

7.2 Right to Correction

If any of your stored information is incorrect, you may request a correction through your account settings or by contacting customer support.

7.3 Right to Deletion

After closing your account, you may request that information not subject to legal obligations be deleted. However, some information must be retained for a specified period for legal reasons.

7.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or messages, you can cancel your subscription from your account settings or contact customer support directly. Transaction-related notifications cannot be turned off, as they are necessary for account security.

For more details about our platform's terms and conditions, see the Terms and Conditions page.

8 Protection of Minors

All jeetbuzz services are for persons aged 21 and over only. We do not knowingly collect any information from minors. Age is verified at registration.

If we become aware that a minor has created an account, that account will be closed immediately and all related information will be deleted.

Our responsible gaming guidelines are worth reading for anyone looking to build healthy gaming habits.

9 Third-Party Links

The jeetbuzz website may occasionally contain references to third-party sites. These external sites have their own privacy policies and jeetbuzz is not responsible for them. You are advised to read the policies of those sites yourself.

When you access a payment provider's platform (such as the bKash or Nagad app), you fall under their own privacy policy.

10 Changes to the Policy

jeetbuzz reserves the right to update this privacy policy as needed. If any significant changes are made, we will publish a notice on the website and notify you by registered email.

If you continue to use our services after any changes, it will be assumed that you have accepted the updated policy. It is in your interest to review this page regularly.

11 Contact Information

If you have any questions or concerns about this privacy policy, or wish to make a request regarding your information, please contact our customer support team:

Live Chat: Direct 24/7 support available through the website
Email: [email protected]
Support languages: Bengali and English

For quick answers to common questions, check our FAQ section — answers to many common queries can be found there.